Nordstrom Holiday Bonus Points!

Updated for Holiday 2017!

The holiday season is upon us and Nordstrom has TONS of bonus points opportunities to earn higher rewards for card holders.  For each 2000 points you earn, you’ll receive a $20 Nordstrom Note to use in store or online.

While Nordstrom Rewards is open to everyone, these bonus point opportunities are exclusively for card holders.

Personal 10 Points Day

Level 2-4 | November 24 – December 24

Level 1 | December 1-17

Level 2-4 members get to pick your a day to earn 10 points for every net dollar spent on Nordstrom credit or debit cards starting on Black Friday and ending Christmas Eve. You can schedule your day online at Nordstrom.com during checkout, or with a sales associate—then shop anywhere in the world of Nordstrom: in store or online at Nordstrom, Nordstrom Rack or HauteLook.

Level 1 members get to pick a day between Dec 1-17 this year for a personal 10 points day!  If you are not a member yet, enjoy a personal 10 points day on the day you apply and are approved between Dec 1 and 17.

Private Holiday Shopping Party | November 26 – December 10

Level 2-4 members are invited to shop and enjoy drinks and appetizers at a private holiday shopping party at Nordstrom.  I *LOVE* this party!  It is so fun and as a bonus, you earn 10 points per dollar spent at the party!  They serve light hors d’oeuvres, champagne and sparkling water at the party, there are live musicians and in the past I’ve seen a local company that sells merchandise at Nordstrom come and specially screen print shirts at the party.

Invited members will receive a printed invitation which should list the dates for your local party.

Triple Points and Alterations Benefits

Don’t forget to use your personal triple points days and alterations benefits before the end of the year, as your balance will reset on January 1st!

Previous Years

In previous years, Nordstrom also had special bonus points events on Cyber Monday: double points for Level 1 members, and 10 points per dollar for Level 2-4. They also did double points for everyone for 3 days starting Christmas Day. I don’t know if they’ll do it this year or not, but if they do, you can be sure I’ll post about it here!

Nordstrom also used to have a special Nordstrom Rack points party in late November where you would earn 10 points per dollar if you spent at least $150. Let’s see if they do it again this year!

Happy Shopping!

Nordstrom Anniversary Sale Public Sale Has Started!

The Nordstrom Anniversary Sale has officially started! I have noticed that Nordstrom has been trying different things each year to change up the way the sale works. A few years ago they had a bunch of super limited quantity items, this year I didn’t see them label anything as limited quantity, although it seemed like a few things flew off the shelves within the first hours of the sale!

This year it seems like there is less of a focus on luxury items and more of a focus on the midrange price point. I noticed that some of my favorite basic items from years past are either discontinued or not part of the sale, which is a bit disappointing!

In any case, I did get a chance to shop the sale and I have a few favorites to recommend:

 

Clothing

barefoot dreams circle cardigan nsale haul

I bought the Barefoot Dreams Circle Cardigan cocoa/pearl heather which is a great neutral color. I love how cozy it is. I wish they would size these a little smaller though, because the XS/S is still a little long on my shorter frame.

zella high waisted live in leggings nsale haul

I am fairly certain that the Zella High Waist Live In Leggings are the same as in years past. I was really worried that they had changed up my perfect leggings.

caslon knit assymetric jacket nsale haul

I love clothing that has an assymetrical twist. I don’t know why but I do. This Caslon assymetric drape jacket is super cute. Apparently it did come in Petite sizing but I must have missed that.

 

vince camuto prasata bootie nsale haulA friend tipped me off on these Vince Camuto Prasata booties and I think they are so cute. They haven’t arrived yet but I’m hoping they fit well!  The description says that they are true to size or slightly narrow.

 

betsey johnson forever perfect bra nsale haul

The Betsey Johnson Forever Perfect bra fit really well. I have a small band size and I felt that this was true to size even though the description says to go up a cup size. The push up version did not fit me well.

 

Mommy and Me Outfits

macys-mommy-and-me-matching-ice-cream-dress

I love dressing in matching outfits with my daughter and until now, there haven’t been a ton of options available. You can always match with similar patterns like stripes or coordinate your color palette but it is hard to find things in both adult and children’s sizes.

Macy’s is capitalizing on this trend and has released a ton of new outfits in both adult and children’s sizes!  There are dresses, pajamas, athletic wear, aprons and even something for your newborn!

Dresses

 

Pajamas

Matching Family Pajamas

Matching Family Pajamas

Athletic Wear

Aprons

 

Mommy and Infant

 

A Tale of Two Retailers: My Awesome Home Depot Experience and Awful Gap Experience

Retail is not an easy job to work. While I’ve never done it myself, I can empathize with the long hours on your feet and having to deal with all manner of people day in and day out for a fairly low paying job.  I recently observed the HUGE contrast in how 2 retailers valued me as a customer.

gap-home-depot-stock

Gap Stock Price languishing in Blue, Home Depot Stock Price flying high in Red. Is it a coincidence or does great customer service have something to do with it?

Story 1 – Home Depot

We recently had some items stolen out of our garage. We had unfortunately left it open overnight and a burglar entered our garage and stole some brand new tools out of our garage. We had purchased a saw and an air compressor at Home Depot during the Black Friday weekend. My husband got a great price on their Home Depot Rigid brand of tools. He bought them in order to do some projects around the house, but as it was late November when he bought them, he did not get a chance to start using them (or even take them out of the box!) over the winter.

The day we discovered them missing, I went to our nearest Home Depot to inquire if anyone had attempted to return our items without a receipt. They said they didn’t think so, but it would be impossible to tell us since the same people don’t work the returns desk day in and out. I asked if they might be willing to sell us the same tools at the same discount. I still had the receipt and the manager took a look and agreed to do it. It was only $50 off the in store price for the saw, and $30 off the compressor. We ended up spending around $400 right then and there to replace our tools. They weren’t obligated to give us an extra discount, but if they hadn’t, we weren’t sure if we were going to spend the money to replace the tools. Instead, with great customer service, Home Depot made a sale and gained 2 loyal customers.

Story 2 – The Gap

We had received a gift for my son’s birthday that wasn’t the right size, so we took it to the Gap to exchange it. Unfortunately, they didn’t have that same item and I couldn’t find anything else for him, so I ended up just picking out 2 t-shirts for my daughter. Well, after taking them home, she decided she didn’t like 1 of the t-shirts… so I had to go back to the Gap again.

On my second trip, I brought back the 1 shirt she didn’t like, and the associate started the return. Because I had made the original purchase with the returned gift and my credit card, only part of the shirt’s refund would go back to my credit card, and part would go back to a PAPER merchandise credit. (I don’t want to derail this, but it’s 2017… why are they still bothering to use paper and not just refund to a gift card?!)

Here is where this story gets a little silly. The total refund amount was $20.48. The amount going back to my card was $20.29. The amount they wanted to put on the paper merchandise certificate was 19 cents.

I’ve gotten these merchandise certificates before from the Gap and it is just a pain to use. They can only be used in store (not online) and they put my name on the certificate so that only I can use it. Well, for 19 cents, I thought “Surely, they will just cash it out”. Unfortunately, I WAS WRONG!

First, the associate was very condescending and told me that “the system won’t let me do it” and she at first, refused to ask her manager. I didn’t want to make a huge fuss over 19 cents, but I was really annoyed with her treatment of me, so I asked for her manager to come talk to me. When the manager finally arrived, I explained that our state law was that gift certificates under $5 had to be cashed out. The manager said that there was no way for her to cash it out (Hello… you can open the register?) and that because it was a merchandise certificate and not a gift card, she “couldn’t” do it.

This has basically told me 1 thing: Gap values me as a customer, at less than 19 cents.

I was already thinking how I hardly shop at the Gap anymore, and poor customer service is a big reason why. Blaming the computer system is a poor excuse by the Gap employees.  To boot, I re-read the relevant state statutes and while I am not a lawyer, my read is that merchandise certificates/store credits should be covered under this statute and I should have been entitled to having it redeemed for cash.

gap merchandise credit voucher

Gap Values Me As A Customer At Less Than 19 cents

 

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